Boots Opticians Deal

Boots Opticians Deal 2017-09-27 Person 5 5 0

Hi I was very pleased with the manger and delightful staff with there assistance thank you

Boots Opticians Deal 2017-09-24 Person 5 5 0

Rushden lakes fantastic branch. A great service each visit. Would not go anywhere else now.

Boots Opticians Deal 2017-09-23 Person 5 5 0

I have always gone to boots for my eyes tests and after care with my lenses etc,. I have always been welcomed with big smiles and friendliness. Treated like a valued customer and friend. The optometrists explain everything clearly to me and I'm well looked after. Debbie one of the assistants helps me with finding glasses that will fit my requirements and will honestly tell me whether they suit me or not. She is full of chat and we get on very well and, like her, all the staff make my visits a brilliant experience. I find there is nothing that can be improved upon as I find them very trustworthy, their care and experience is second to none and each visit is the same

Boots Opticians Deal 2017-09-20 Person 3 5 0

On initially arriving for my appointment I was asked to take part in some eye health checks. I pointed out to the floor staff member that I was wearing my contact lenses and asked if she would like me to remove them. I was told 'no'. After the test to define my current prescription, the floor staff member was surprised when the machine gave a reading of perfect vision. Obviously as I was still wearing my contact lenses, that would have been the case. I did take out my contact lenses but the test was not repeated, either before or after my optometrist appointment. The optometrist was very helpful and made recommendations with regard to my prescription. The floor staff, however, seemed to be unsure of how to order the glasses I selected on the computer system. Several attempts were made to put the order onto the system without success. Each time the member of floor staff assured me it 'wasn't his fault' and that the computer system 'must be wrong'. I was told to 'leave it with me' and the order would be processed. I'm not totally convinced that the correct glasses or lens will be delivered. Also I should have had a pressure test and peripheral vision test on my eyes as part of the eye test that I was booked in for, this did not occur. The optometrist pointed out to the floor staff that these tests had not been carried out and noted same on the bottom of my notes, but the floor staff seemed more interested in getting me to choose the new frames from their range on display. All in all, not a great experience. The optometrist was helpful and professional. I am unable to say the same for the floor staff.

Boots Opticians Deal 2017-09-19 Person 5 5 0

The opthomologist was excellent. She was very thorough and knowledgeable explaining all procedures. I have always had excellent sevice at Boots opticians and would not trust any other opticians with my eye care.